PR Monitoring Dashboard User Guide311

1. Getting StartedTo access the PR Monitoring Dashboard, navigate to [Dashboard URL]. You will need to log in using your credentials provided by the system administrator.

2. Dashboard OverviewThe dashboard provides an overview of your public relations (PR) activities and metrics in real-time. It features the following sections:- Top-Level Metrics: Displays key performance indicators (KPIs) such as media mentions, reach, sentiment, and influence.
- Media Coverage: Lists recent media articles that mention your brand or keywords.
- Analysis: Provides in-depth insights into media reach, sentiment trends, and influencer engagement.
- Reporting: Allows you to generate tailored reports for distribution to internal and external stakeholders.

3. Navigating the DashboardUse the navigation bar at the top of the dashboard to access different sections. Hover over the section names to see sub-menus.

4. Monitoring Media CoverageThe "Media Coverage" section displays a list of recent media articles that mention your brand or keywords. Each article provides the following information:- Headline: Title of the article
- Source: Publication that published the article
- Date: Date of publication
- Sentiment: Overall sentiment of the article (positive, negative, neutral)
- Reach: Estimated number of people who saw or read the article
- Influencer: Author or outlet that shared the article

5. Analyzing DataThe "Analysis" section provides in-depth insights into your media coverage. You can view:- Media Reach: Graph showing the total number of people reached by your PR activities.
- Sentiment Trends: Graph showing the sentiment of media coverage over time.
- Influencer Engagement: List of influencers who have shared or mentioned your brand.

6. Generating ReportsThe "Reporting" section allows you to generate tailored reports for distribution to internal and external stakeholders. You can choose from a variety of report templates and customize them with your own data and branding.

7. Customizing the DashboardYou can customize the dashboard to suit your specific needs. To do so:- Click the "Settings" icon in the top-right corner.
- Select "Preferences" from the drop-down menu.
- Adjust the settings as desired, such as the default time range and metrics to display.

8. TroubleshootingIf you encounter any issues with the PR Monitoring Dashboard, please contact your system administrator. Common troubleshooting tips include:- Ensure you are logged in with the correct credentials.
- Clear your browser cache and cookies.
- Check for updates to your browser or software.

9. FeedbackWe value your feedback to improve the PR Monitoring Dashboard. If you have any suggestions or requests, please contact us at [Support Email].

2025-01-05

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