How to Disable Patrol (Tour) Mode on Hikvision CCTV Systems207

Hikvision CCTV systems offer a powerful feature called Patrol (often referred to as Tour) mode, which allows users to automatically switch between different pre-set camera views. This is incredibly useful for monitoring large areas or multiple locations simultaneously. However, there are instances where disabling this patrol mode becomes necessary. Perhaps the patrol route is no longer relevant, you're focusing on a specific camera, or troubleshooting requires focusing on a single feed. This article will guide you through the process of disabling Hikvision's patrol mode, covering various interface options and troubleshooting common issues.

The method for disabling patrol mode varies slightly depending on the specific Hikvision DVR, NVR, or IP camera model and the interface used (web browser, client software like iVMS-4200, or the device's on-screen menu). However, the core principles remain consistent. The steps generally involve accessing the camera's or recorder's configuration settings, navigating to the Patrol/Tour settings section, and then disabling the patrol function or deleting the patrol route altogether.

Disabling Patrol Mode via Web Interface:

The most common method is using the web interface accessible through a web browser. The steps are generally as follows:
Access the device's web interface: Open a web browser and enter the IP address of your Hikvision DVR, NVR, or IP camera. You will need the administrator username and password.
Navigate to the Patrol/Tour settings: The exact menu path may differ slightly depending on the firmware version. Look for menus such as "Setup," "Configuration," "Event," or "Video Management." Within these menus, you should find an option related to "Patrol," "Tour," "Preset," or "Cruise." This section manages the pre-set camera positions and the patrol route.
Disable or Delete the Patrol Route: Once you've located the Patrol settings, you'll typically see a list of existing patrol routes. You can either disable the currently active route (often by unchecking a box or selecting "Disable"), or delete the route entirely. Deleting the route removes the patrol configuration from the system. This is the more complete way to ensure that patrol mode is completely deactivated.
Save the settings: Click "Save," "Apply," or a similar button to confirm the changes. The patrol mode should now be disabled.

Disabling Patrol Mode via iVMS-4200 (or similar client software):

Hikvision's iVMS-4200 client software provides a user-friendly interface for managing multiple devices. The process of disabling patrol mode is similar but uses the software's interface:
Log in to iVMS-4200: Open the software and log in with your credentials.
Select the device: Choose the specific DVR, NVR, or IP camera where you want to disable patrol mode.
Access the configuration settings: Look for a configuration or settings menu, usually accessible via a right-click on the device or through a dedicated configuration tab.
Navigate to Patrol/Tour settings: Similar to the web interface, find the section dealing with Patrol, Tour, or Presets.
Disable or delete the patrol route: Use the software's interface to disable or delete the existing patrol route.
Save changes: Save the changes made to the configuration.

Troubleshooting Common Issues:

If you encounter difficulties disabling patrol mode, consider these troubleshooting steps:
Check firmware version: Outdated firmware can sometimes cause unexpected behavior. Update your DVR, NVR, or IP camera to the latest firmware version available from Hikvision's website.
Reboot the device: A simple reboot can often resolve minor software glitches.
Verify user permissions: Ensure you are logged in with an account that has the necessary administrative privileges to modify settings.
Consult the device's manual: The device's user manual provides detailed instructions specific to your model.
Contact Hikvision support: If you continue to experience problems, contact Hikvision's technical support for assistance.

Disabling patrol mode on Hikvision systems is a straightforward process once you locate the correct settings. By following the steps outlined above and addressing any potential troubleshooting issues, you can effectively manage your camera views and optimize your surveillance system's functionality. Remember to always save your changes after making any modifications to the system's configuration.

2025-03-25

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