Hikvision Surveillance App Error 246520374

The Hikvision Surveillance App is a powerful tool that allows users to monitor their security cameras remotely. However, some users have reported encountering error code 246520 when using the app. This error can be frustrating, but it can be resolved with a few simple steps.

What Causes Error Code 246520?

Error code 246520 is typically caused by a problem with the network connection between the Hikvision Surveillance App and the security camera. This can be due to a variety of factors, including:
A weak or unstable Wi-Fi signal
A firewall or router that is blocking the app's connection
A problem with the security camera's network settings

How to Fix Error Code 246520

There are a few simple steps that you can take to fix error code 246520:
Check your Wi-Fi connection. Make sure that your Wi-Fi signal is strong and stable. You can do this by moving closer to the router or by restarting the router.
Check your firewall and router settings. Make sure that the Hikvision Surveillance App is allowed to connect through your firewall and router. You can do this by checking the app's permissions in your firewall and router's settings.
Check the security camera's network settings. Make sure that the security camera is connected to the same Wi-Fi network as your phone. You can do this by checking the camera's network settings in the Hikvision Surveillance App.
Restart the Hikvision Surveillance App. Sometimes, simply restarting the app can fix the error.
Contact Hikvision support. If you have tried all of the above steps and you are still encountering error code 246520, you can contact Hikvision support for help.

Additional Tips

In addition to the steps listed above, you can also try the following tips to fix error code 246520:
Update the Hikvision Surveillance App to the latest version.
Reinstall the Hikvision Surveillance App.
Factory reset the security camera.

Error code 246520 can be frustrating, but it can be resolved with a few simple steps. By following the tips above, you can get your Hikvision Surveillance App working properly again in no time.

2025-02-19

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