How to Reset Password for Hikvision Security Devices187

Hikvision is a leading provider of video surveillance solutions, offering a wide range of cameras, DVRs, and NVRs. To ensure the security of your devices, it is essential to set a strong password and keep it confidential. However, if you forget your password or lose access to your account, there are several ways to reset it and regain control of your Hikvision devices.

Reset Password via Local Interface

If you have physical access to your Hikvision device, you can reset the password through the local interface. Here are the steps:1. Connect your computer to the same network as your Hikvision device.
2. Open a web browser, such as Google Chrome or Mozilla Firefox.
3. In the address bar, type the IP address of your Hikvision device (e.g., 192.168.1.100).
4. You will be prompted to enter your username and password. The default username is "admin" and the password is "12345."
5. Click the "Forgot Password" link below the login form.
6. Enter your email address or recovery email address.
7. Click the "Send Verification Code" button.
8. Check your email for the verification code.
9. Enter the verification code in the "Verification Code" field on the reset password page.
10. Type your new password in the "New Password" and "Confirm Password" fields.
11. Click the "Reset Password" button.

Reset Password via Hik-Connect App

You can also reset your password remotely using the Hik-Connect mobile app. Here are the steps:1. Download the Hik-Connect app from the App Store or Google Play Store.
2. Create a new account or log in to your existing account.
3. Tap the "Forgot Password" link on the login screen.
4. Enter your email address or recovery email address.
5. Click the "Send Verification Code" button.
6. Check your email for the verification code.
7. Enter the verification code in the "Verification Code" field on the reset password page.
8. Type your new password in the "New Password" and "Confirm Password" fields.
9. Click the "Reset Password" button.

Reset Password via Email

If you have not enabled the local interface or the Hik-Connect app, you can still reset your password by sending an email to Hikvision's technical support team. Here are the steps:1. Send an email to techsupport@.
2. In the subject line, write "Password Reset Request."
3. In the body of the email, provide the following information:
- Your Hikvision device model
- Your device's serial number (found on the device label)
- A copy of your proof of purchase
4. The Hikvision technical support team will review your request and send you instructions on how to reset your password.

Other Considerations

When setting a new password for your Hikvision device, consider the following guidelines:* Use a strong password that is at least 8 characters long and includes a combination of uppercase, lowercase, numbers, and symbols.
* Avoid using common passwords or personal information that could be easily guessed.
* Keep your password confidential and do not share it with anyone.
* Change your password regularly to enhance security.
By following these steps, you can successfully reset your Hikvision device's password and maintain control of your surveillance system.

2025-01-26

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