Hikvision Security Camera Reset Guide358


Hikvision is a leading manufacturer of surveillance equipment, offering a wide range of security cameras for various applications. However, like any electronic device, Hikvision cameras may occasionally require a reset to restore them to their default settings or troubleshoot any issues.

There are several methods to reset a Hikvision security camera, depending on the camera model and the desired reset level. Here are the most common reset procedures:

Factory Reset

A factory reset restores the camera to its original factory settings, erasing all custom configurations, recordings, and user accounts. This reset is recommended when troubleshooting persistent issues or preparing the camera for a new setup.

Procedure:1. Ensure the camera is powered on.
2. Locate the reset button on the camera. It is typically a recessed button, accessible with a pointed object like a paperclip.
3. Press and hold the reset button for approximately 10 seconds.
4. Release the button and wait for the camera to reboot.
5. Once the reset is complete, the camera will return to its factory default settings.

System Reset

A system reset is less comprehensive than a factory reset. It clears the camera's configuration settings while preserving its user accounts and recordings. This reset can be useful for troubleshooting specific configuration issues or restoring the camera to a previous configuration.

Procedure:1. Access the camera's web interface or mobile app.
2. Navigate to the "System" or "Maintenance" section.
3. Select the "System Reset" option.
4. Confirm the reset and wait for the camera to reboot.
5. Once the reset is complete, the camera will revert to its default configuration settings.

Password Reset

If you have forgotten the password to your Hikvision camera, you can reset it without affecting the camera's configurations or recordings.

Procedure:1. Locate the password reset button on the camera. It is typically labeled with a "reset" or "key" icon.
2. Press and hold the password reset button for approximately 10 seconds.
3. Release the button and wait for the camera to reboot.
4. Once the reset is complete, the camera's password will be reset to its default value (usually "12345").

Tips for Resetting Hikvision Cameras* Make sure the camera is powered on before resetting.
* If the reset button is not accessible, you can also perform a factory reset using the SADP tool.
* If the camera becomes unresponsive during the reset process, power cycle the camera.
* After resetting the camera, reconfigure it according to your requirements.
* If you encounter any issues during the reset process, contact Hikvision technical support for assistance.

2025-01-15


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