How to Reset Hikvision DVR/NVR Password362

Introduction

Hikvision is a leading provider of video surveillance products and solutions. Its digital video recorders (DVRs) and network video recorders (NVRs) are widely used in homes, businesses, and public spaces. However, forgetting the password to access these devices can be a frustrating experience. In this comprehensive guide, we will explore various methods to reset the Hikvision DVR/NVR password and regain access to your surveillance system.

Method 1: Default Password

Many Hikvision DVRs/NVRs have a default password that can be used to reset the forgotten password. The most common default password is "12345". If you have not changed the default password, try logging in with this password. If it works, you can proceed to set a new password.

Method 2: Hardware Reset

If the default password does not work, you can perform a hardware reset to restore the DVR/NVR to its factory settings. This will erase all user passwords and configurations. To perform a hardware reset, follow these steps:
Locate the small reset button on the back or bottom of the DVR/NVR.
Use a toothpick or a pen to press and hold the reset button for 10-15 seconds.
The DVR/NVR will reboot and restore to its factory settings.
After the reset, you can log in using the default password or create a new password.

Method 3: Software Reset

If you have access to the DVR/NVR's web interface, you can use the software reset feature to reset the password. To do this:
Open a web browser and enter the IP address of the DVR/NVR in the address bar.
Log in with the default password or the last known password.
Go to the "System" or "Maintenance" menu.
Find the "Restore to Factory" or "Software Reset" option.
Click on the button to initiate the reset process.
The DVR/NVR will reboot and restore to its factory settings.

Method 4: Password Recovery Tool

Hikvision provides a password recovery tool that can be used to reset the password on supported DVR/NVR models. To use this tool:
Download the Hikvision password recovery tool from the official website.
Install the tool on your computer.
Connect the DVR/NVR to your computer using an Ethernet cable.
Run the password recovery tool and select the connected DVR/NVR.
The tool will automatically reset the password and provide you with the new password.

Method 5: Contact Hikvision Support

If none of the above methods work, you can contact Hikvision technical support for assistance. They may be able to provide you with a master password or other methods to reset the password.

Conclusion

Forgetting the Hikvision DVR/NVR password can be a hassle, but it can be resolved by following the methods outlined in this guide. Whether you use the default password, perform a hardware or software reset, utilize the password recovery tool, or contact Hikvision support, there is a solution to regain access to your surveillance system. Remember to keep a record of your new password in a secure location to avoid future password-related issues.

2024-10-20

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